Fort Collins Showroom General Manager
Location: Fort Collins, Colorado
Compensation: $70,000–$85,000 annually, based on experience and readiness to assume full showroom responsibility
Employment type: Full-time, onsite
About Bespoke Edge
Bespoke Edge is a Colorado-based custom clothier serving clients across the Front Range. We create custom suits, jackets, shirts, trousers, and casual clothing for clients who value craftsmanship, personal service, and a modern fit. As a small, family-owned business, we take pride in building long-term relationships and helping clients look their best for important events, work, and everyday life.
About the Role
We are hiring a senior, hands-on leader to help run and grow our Fort Collins showroom. This is first and foremost a sales and client-service role, but it also carries broad responsibility for the day-to-day operation of the location.
You will initially work closely with our founder, Ron Wagner, to learn our products, fitting process, systems, and approach to customer service. Over time, the goal is for you to assume full ownership of the Fort Collins showroom—serving clients, managing orders, maintaining the space, solving day-to-day issues, and helping grow the business in Northern Colorado.
This role is a strong fit for someone who enjoys both selling and operating: someone who can guide a client through a highly personal purchase, then make sure every detail behind the scenes is handled correctly.
What You’ll Own
Client Sales & Experience
- Lead consultations with new and returning clients
- Understand each client’s needs, recommend appropriate garments and fabrics, and guide styling decisions
- Take accurate measurements and manage fittings
- Build long-term client relationships and generate repeat and referral business
- Deliver the high-touch, personal experience Bespoke Edge is known for
Showroom Operations
- Take responsibility for the showroom’s day-to-day readiness and presentation
- Manage appointment flow, client communication, scheduling, and follow-up
- Keep client records, samples, supplies, and materials organized
- Coordinate local pickups, deliveries, and vendor needs when necessary
- Handle the practical details required to keep the location running smoothly
Order Management
- Enter and review orders accurately
- Track orders from purchase through delivery
- Coordinate fittings, alterations, remakes, and issue resolution
- Communicate proactively with clients and the Denver team
- Ensure deadlines and client expectations are consistently met
Location Leadership & Growth
- Act as the primary owner of the Fort Collins customer experience
- Work with the ownership team to improve processes and showroom performance
- Help grow local awareness, repeat business, referrals, and community relationships
- Monitor showroom activity and share feedback on sales, client needs, and operational issues
- As the location grows, help onboard and manage future team members
What We’re Looking For
- At least 4 years of experience in consultative sales, luxury retail, menswear, hospitality, or another high-touch service business
- Demonstrated ability to build trust, close sales, and manage long-term client relationships
- Strong organization and attention to detail
- Comfort taking ownership and solving problems without waiting for step-by-step direction
- Professional communication by email, phone, text, and in person
- A genuine interest in clothing, personal style, craftsmanship, and service
- Willingness to handle both high-level client work and everyday operational details
- Experience leading a location or small team is preferred
- Custom clothing or tailoring experience is helpful, but not required; training will be provided
Schedule & Location
This is a full-time, onsite role based in our Fort Collins showroom. We operate by appointment, and the schedule will include a mix of weekdays and Saturdays based on client demand. Reliable transportation is required for occasional local pickups or deliveries.
How to Apply
Email your resume to [email protected] and include a short paragraph explaining why this role and Bespoke Edge are a strong fit for you.
Ideal start timeline: Fall 2026
Learn more about us at https://bespokeedge.com/about
